Frequently Asked Questions

General Questions

Answers to common questions about Fantastic Flowers & Garden Centre, including hours of operation and payment options.

1. What are your business hours?

We are open Monday through Friday from 9am to 5pm, on Saturdays from 9am to 6pm, and on Sundays from 9am to 3pm.

2. How can I contact customer support?

You can contact us by phone at +1 (876) 982-3610, by email at [email protected], or through our website’s contact form. Our customer support team is always happy to assist you.

3. Do you offer gift cards?

Yes, we offer gift cards that can be used towards any of our products or services.

4. What payment methods do you accept?

We accept cash, as well as debit and credit cards.

5. Do you offer delivery services?

Yes. We offer free delivery in Negril and Orange Bay, Hanover, Jamaica. We also offer paid delivery in and around Hanover. Contact us for a quote today.

Floral Services Questions

Answers to questions about our floral products and services, including wedding and event floral design, delivery, and preservation.

1. Can I order customised floral arrangements?

Yes, we offer customised floral arrangements for any occasion. Simply contact us to discuss your needs and preferences.

2. What services do you offer for weddings and other events?

We offer customised floral arrangements and design services for weddings and other events, as well as delivery, set-up, and tear-down services.

3. Do you offer a monthly flower subscription service?

Yes, we offer a floral subscription service for our customers.

4. Do you deliver floral arrangements?

Yes. We offer free delivery in Negril and Orange Bay, Hanover, Jamaica. We also offer paid delivery in and around Hanover. Contact us for a quote today.

5. Do you provide plant care services?

Yes, we offer plant care services for customers who don’t have time to care for their plants.

6. Do you offer classes or workshops for floral arrangement?

Yes, we provide floral arrangement classes and workshops for our customers.

7. Do you provide gift-wrapping services for floral arrangements?

Yes, we offer gift-wrapping services for customers who are sending their bouquets as gifts.

8. Can you preserve bouquets or other floral arrangements?

Yes, we offer floral preservation services for our customers.

9. What types of flowers and plants do you offer?

We offer a wide variety of flowers and plants, including fresh-cut flowers, potted plants, succulents, silk and artificial flowers, and more. Contact us to learn more about our product offerings.

Landscaping Services Questions

Answers to questions about our landscaping services, including design and installation, maintenance, and hardscaping elements.

1. Do you offer landscape design services?

Yes, we provide landscape design and installation services.

2. Do you provide maintenance services for landscapes?

Yes, we offer landscape maintenance services such as pruning, weeding, mulching, and mowing.

3. Can you install hardscaping features such as retaining walls?

Yes, we provide hardscaping installation services.

4. Do you provide irrigation system installation and maintenance?

Yes, we install and maintain sprinkler systems, drip systems, and other irrigation systems.

5. Can you install water features such as fountains or ponds?

Yes, we offer water feature installation services.

6. Do you install outdoor lighting systems?

Yes, we offer outdoor lighting installation services.

7. Can you provide drainage solutions for landscapes?

Yes, we provide drainage solutions to prevent flooding and water damage.

Let's Talk

Need help quickly? Give us a call at +1 (876) 982-3610.

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