Terms and Conditions

Bricks & Blooms > Terms and Conditions


Last updated: 19 November 2025

These Terms & Conditions (“Legal Terms”) govern your use of our website and related services. By accessing or using our Services, you agree to be bound by these Legal Terms. If you do not agree, you must discontinue use of the Services immediately.

Who we are

We are Bricks & Blooms – Kingston and Fantastic Flowers – Negril (“Company”, “we”, “us”, or “our”), operating together under a unified online storefront at https://bricksandbloomsja.com (the “Site”), as well as any related products and services that refer or link to these Legal Terms (collectively, the “Services”).

Our locations are:

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity, and our Company, concerning your access to and use of the Services.

If you do not agree with all of these Legal Terms, you are expressly prohibited from using the Services and must discontinue use immediately.

Supplemental terms or documents that may be posted on the Services from time to time are incorporated herein by reference. We reserve the right to make changes to these Legal Terms at any time. We will indicate updates by adjusting the “Last updated” date at the top of this page. You are responsible for reviewing these terms periodically.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

Table of Contents

1. Our Services

The information provided through the Services is not intended for distribution or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Users accessing the Services from outside Jamaica do so on their own initiative and are solely responsible for compliance with local laws.

2. Intellectual Property Rights

Our intellectual property

We are the owner or licensee of all intellectual property rights in the Services, including the website design, text, graphics, images, logos, product photographs, and trademarks (the “Marks”).

Your use of our Services

Subject to your compliance with these Legal Terms, including the “Prohibited Activities” section below, we grant you a non-exclusive, non-transferable, revocable licence to:

  • access the Services; and
  • download or print portions of content you have legitimately accessed, solely for your personal, non-commercial
    use or internal business purpose.

No part of the Services, Content, or Marks may be copied, reproduced, republished, uploaded, posted, publicly displayed, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission.

If you wish to make any use of our Services, Content, or Marks other than as permitted above, please contact us at hello@bricksandbloomsja.com or hello@fantasticflowersja.com.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions

By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submissions. We may use and disseminate such Submissions for any lawful purpose without acknowledgment or compensation to you.

By sending us Submissions, you:

  • confirm that you have read and agree with our “Prohibited Activities” section and will not submit unlawful, harmful, defamatory, abusive, hateful, misleading, or obscene content;
  • waive any and all moral rights to any such Submissions to the extent permitted by applicable law;
  • warrant that any such Submissions are original to you or that you have the necessary rights and licences to submit them; and
  • warrant and represent that your Submissions do not constitute confidential information.

You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of this section, any third party’s intellectual property rights, or applicable law.

3. User Representations

By using the Services, you represent and warrant that:

  • all registration information you submit will be true, accurate, current, and complete;
  • you will maintain the accuracy of such information and promptly update it as necessary;
  • you have the legal capacity and you agree to comply with these Legal Terms;
  • you are not a minor in the jurisdiction in which you reside;
  • you will not access the Services through automated or non-human means (such as bots or scripts);
  • you will not use the Services for any illegal or unauthorised purpose; and
  • your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. User Registration

You may be required to register to use certain features of the Services. You agree to keep your password confidential and are responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. Products

We make every effort to display as accurately as possible the colours, features, specifications, and details of the products available on the Services. However, we do not guarantee that the colours, features, specifications, and details of the products will be accurate, complete, reliable, current, or error-free, and your electronic display may not accurately reflect the actual colours and details of the products.

All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change at any time.

6. Purchases and Payment

We accept the following forms of payment through our payment provider, Fygaro:

  • Visa
  • Mastercard
  • American Express
  • Discover

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including your email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.

All prices are listed and payable in Jamaican Dollars (JMD), unless otherwise indicated. Sales tax and other applicable charges will be added to the price of purchases as required by law. We may change prices at any time.

You agree to pay all charges at the prices then in effect for your purchases, as well as any applicable shipping fees, and you authorise us to charge your chosen payment provider for any such amounts at the time you place your order. If your order is subject to recurring charges, you consent to our charging your payment method on a recurring basis until you cancel the applicable order.

We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We also reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, per company, or per order, including orders placed using the same customer account, payment method, or billing/shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

7. Return Policy

All sales are final and no refunds will be issued.

8. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without our written permission.
  • Trick, defraud, or mislead us or other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Circumvent, disable, or interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
  • Use any information obtained from the Services in order to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.
  • Engage in unauthorised framing of or linking to the Services.
  • Upload or transmit (or attempt to upload or transmit) viruses, Trojan horses, or other malicious material, or any material that interferes with any party’s uninterrupted use and enjoyment of the Services.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using data mining, robots, or similar data-gathering tools.
  • Delete copyright or other proprietary rights notices from any Content.
  • Attempt to impersonate another user or person or use the username of another user.
  • Upload or transmit any material that acts as a passive or active information collection or transmission mechanism, including without limitation 1×1 pixels, web bugs, cookies, or similar devices.
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
  • Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services or any portion thereof.
  • Copy or adapt the Services’ software, including but not limited to HTML, JavaScript, or other code.
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or making up a part of the Services.
  • Use a buying agent or purchasing agent to make purchases on the Services.
  • Make any unauthorised use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences.
  • Use the Services as part of any effort to compete with us or otherwise use the Services or Content for any revenue-generating or commercial enterprise not authorised by us.
  • Use the Services to advertise or offer to sell goods and services, except as expressly permitted.
  • Sell or otherwise transfer your profile.

9. User-Generated Contributions

The Services may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or via the Services (“Contributions”). Contributions may be viewable by other users and via third-party websites. Any Contributions you transmit may be treated in accordance with our Privacy Policy.

When you create or make available any Contributions, you represent and warrant that:

  • the creation, distribution, transmission, public display, or performance of your Contributions does not infringe the proprietary rights of any third party;
  • you are the creator and owner of, or have the necessary licences and permissions to use and authorise us and other users to use your Contributions;
  • you have the written consent, release, and/or permission of each identifiable individual in your Contributions;
  • your Contributions are not false, inaccurate, or misleading;
  • your Contributions are not unsolicited or unauthorised advertising, spam, or other forms of solicitation;
  • your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libellous, slanderous, or otherwise objectionable;
  • your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone;
  • your Contributions do not promote violence against any person or class of people;
  • your Contributions do not violate any applicable law or regulation;
  • your Contributions do not violate the privacy or publicity rights of any third party; and
  • your Contributions do not otherwise violate these Legal Terms.

Any use of the Services in violation of the foregoing may result in, among other things, termination or suspension of your rights to use the Services.

10. Contribution Licence

You and we agree that we may access, store, process, and use any information and personal data that you provide to us in accordance with our Privacy Policy and your choices (including settings).

By submitting Contributions, you grant us a perpetual, worldwide, non-exclusive, royalty-free, fully paid, assignable, and sublicensable licence to use, reproduce, modify, translate, transmit, display, perform, and/or distribute all or part of your Contributions for any lawful purpose.

We do not claim ownership of your Contributions. You retain full ownership of your Contributions and any intellectual property rights associated with them. However, you acknowledge that we are not responsible for any statements or representations in your Contributions, and you agree not to hold us liable for any loss or damage arising from them.

11. Guidelines for Reviews

We may provide areas on the Services for you to leave reviews or ratings. When posting a review, you must comply with the following criteria:

  • you should have first-hand experience with the person, service, or product being reviewed;
  • your reviews should not contain offensive, profane, or hateful language;
  • your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability;
  • your reviews should not reference illegal activity;
  • you should not be affiliated with competitors if posting negative reviews;
  • you should not make any conclusions as to the legality of conduct; and
  • you may not post any false or misleading statements or organise campaigns encouraging others to post reviews.

We may accept, reject, or remove reviews in our sole discretion. Reviews are not endorsed by us and do not necessarily represent our opinions. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review.

12. Services Management

We reserve the right, but not the obligation, to:

  • monitor the Services for violations of these Legal Terms;
  • take appropriate legal action against anyone who violates the law or these Legal Terms;
  • in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable any Contributions;
  • remove from the Services or otherwise disable all files and content that are excessive in size or burdensome to our systems; and
  • otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

13. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.

Please note that the Services may be hosted in the United States and/or Jamaica. If you access the Services from any other region with laws governing personal data that differ from those in the United States or Jamaica, you acknowledge and agree that, by continuing to use the Services, you are transferring your data to the United States and Jamaica and you consent to that transfer and processing.

14. Term and Termination

These Legal Terms shall remain in full force and effect while you use the Services. Without limiting any other provision of these Legal Terms, we reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the Services (including blocking certain IP addresses) to any person for any reason, including for breach of any representation, warranty, or covenant contained in these Legal Terms or of any applicable law or regulation.

We may terminate your use or participation in the Services or delete any content or information you posted at any time, without warning, in our sole discretion. If we terminate or suspend your account, you are prohibited from registering and creating a new account under your name or the name of any third party, even if you may be acting on behalf of the third party.

15. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We have no obligation to update any information on the Services. We also reserve the right to modify or discontinue all or part of the Services without notice at any time.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance, which may result in interruptions. You agree that we have no liability for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance.

16. Governing Law

These Legal Terms are governed by and construed in accordance with the laws of Jamaica. You and Bricks & Blooms and Garden Centre irrevocably consent that the courts of Jamaica shall have exclusive jurisdiction to resolve any dispute arising in connection with these Legal Terms.

17. Dispute Resolution

Informal negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a “Dispute”), the parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. Informal negotiations commence upon written notice from one party to the other.

Binding arbitration

Any Dispute arising out of or in connection with these Legal Terms, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by the International Commercial Arbitration Court under the European Arbitration Chamber (Belgium, Brussels, Avenue Louise, 146) according to the Rules of this ICAC. The number of arbitrators shall be three (3). The seat, or legal place, of arbitration shall be Jamaica. The language of the proceedings shall be English. The governing law shall be the substantive law of Jamaica.

Restrictions

The parties agree that any arbitration shall be limited to the Dispute between the parties individually. To the full extent permitted by law: (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilise class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions

The parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any intellectual property rights of a party; (b) any Dispute related to or arising from allegations of theft, piracy, invasion of privacy, or unauthorised use; and (c) any claim for injunctive relief.

18. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and other details. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

19. Disclaimer

The Services are provided on an “as-is” and “as-available” basis. You agree that your use of the Services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Services and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We make no warranties or representations about the accuracy or completeness of the Services’ content or the content of any websites linked to the Services, and we assume no liability or responsibility for any:

  • errors, mistakes, or inaccuracies of content and materials;
  • personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Services;
  • unauthorised access to or use of our secure servers and/or any personal or financial information stored therein;
  • interruption or cessation of transmission to or from the Services;
  • bugs, viruses, Trojan horses, or the like which may be transmitted to or through the Services by any third party; or
  • errors or omissions in any content or materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Services.

We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Services or any linked website, and we will not be a party to or responsible for monitoring any transaction between you and third-party providers of products or services. You should use your best judgment and exercise caution where appropriate.

20. Limitations of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Services, even if we have been advised of the possibility of such damages.

Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action will at all times be limited to the amount paid, if any, by you to us during the six (6) month period prior to any cause of action arising.

21. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable legal fees and expenses, made by any third party due to or arising out of:

  • your use of the Services;
  • your breach of these Legal Terms;
  • any breach of your representations and warranties set forth in these Legal Terms;
  • your violation of the rights of a third party, including intellectual property rights; or
  • any overt harmful act towards any other user of the Services with whom you connected via the Services.

We reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defence of such claims.

22. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.

You agree that we shall have no liability to you for any loss or corruption of such data, and you hereby waive any right of action against us arising from any such loss or corruption.

23. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing.

You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Services. You waive any rights or requirements under any laws that require an original signature or delivery or retention of non-electronic records.

24. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision.

These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Legal Terms and shall not affect the validity and enforceability of any remaining provisions.

No joint venture, partnership, employment, or agency relationship is created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them.

25. Contact Us

If you have a complaint regarding the Services or require further information regarding use of the Services, please contact us at:

Bricks & Blooms – Kingston
Phone: +1 (876) 315-3184
Email: hello@bricksandbloomsja.com
8 West Kings House Road
Kingston 10
Jamaica

Fantastic Flowers — Negril
Phone: +1 (876) 318-4386
Email: hello@fantasticflowersja.com
Norman Manley Blvd
Negril
Jamaica